Privacy Statement

Incredin Solutions is committed to protecting your privacy and ensuring you safe online experience. Whether you are engaging with us as a research client or a prospective client, as a research partner or as a research participant, we deploy robust data privacy systems and practices to ensure your research data and your personal data are respected and protected.

​

We will never share personal information or use it for any other reason other than which it was intended. Wherever in the world we engage with you or conduct marketing research, we strictly adhere to the privacy laws and marketing research codes of conduct for that country.

​

Incredin Solutions have implemented appropriate technical and organizational measures to meet all applicable laws, regulations, and regulatory guidance in relation to the processing or protection of personal information relating to a resident of the European Union or otherwise subject to protection under the laws of the European Union and its Member States, as amended from time to time, including but not limited to, Regulation (EU) 2016/679 of 27 April 2016, General Data Protection Regulation (GDPR).

 

Our Privacy Policies below set out how we will treat your Personal Information.

​

Purpose

This privacy policy focuses on our data protection commitment to active and prospective research clients and how we collect, store and process and transfer personal information for our direct marketing and communication purposes.

​

Personal Information that is collected

Personal information (also commonly known as personally identifiable information (PII) or personal data) is information that can be used to identify you, or any other individual to whom the information may relate.

​

Information you submit

​

When you complete a form on our website or contact us to request a bid we ask you to provide your basic contact information.

​

When we meet you at an event or a private meeting, we invite you to provide your basic contact information.

​

When you confirm a project with us, we then ask you to provide billing information.

​

We retain any information collected in voluntary client surveys and feedback questionnaires.

​

Information we collect

​

The personal/business information that we collect directly from those registering for the Service, includes the following categories:

​

• Personally identifiable information - (e.g. First Name, Last Name, Gender orientation, Phone number; Email, Country name);

• Company/employer and other relevant employment related information;

• Geographic or location information;

• Information contained in posts you may on the public forums and interactive features of the Service;

• Information automatically collected about you, your use of the Service, and your behavior on the Service as described below

• Telephone calls and e-mails to us may be recorded and monitored for quality control purposes only, and we may also intercept communications made to individual members of staff at Incredin Solutions when this is required for business purposes and as permitted by law;

• Where permitted by law, your aggregated behavioral activity on our website is collected by using a third party tool.

• Other information that may be exchanged in the course of engaging with the Service, including. You will be aware of any subsequently collected information because it will come directly from you.

​

Cookies & Other Tracking Technology

Incredin Solutions and our analytics provider use standard internet technology such as cookies and Web beacons, ‘tag’ and ‘scripts’ as navigational information to track interactions with our websites on an individual and aggregated basis.

​

Our website and newsletters include social media features, such as the ‘Share’ button.  These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function. Social media features and widgets are hosted by a third party. Your interactions with these features are governed by the privacy policy of the social media company providing it.

​

Sources of personal/business information collected us

When providing personal/business information to Incredin Solutions as described in this Notice, that personal/business information is typically collected directly from you, and, when collected directly from you, you will know the precise personal/business information being collected by us. Incredin Solutions does not collect personal/business information from any other sources, except where it may automatically be collected as described above.

​

How Personal Information is stored

Your information is stored in a central customer relationship management database.  Our project management, accounting, and marketing automation software is used to process information from this system and is in turn governed by system security and strict data protection protocols.

​

We may disclose your Personal Information to any member of our group, which means our subsidiaries and holding companies for the purposes of or direct marketing or consolidating support services.

​

Incredin Solutions uses robust organizational, technical, and administrative measures to protect personal information within our company. This includes security controls to prevent unauthorized access to our systems. While we take reasonable steps to secure your personal information, please be aware that no transmission or security system is guaranteed to be 100% secure from intrusion or hacking, and there is always some risk assumed by sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at Contact@incredin.com.

 

How Personal Information Is Used

Incredin Solutions uses the information you provide to communicate with you to help provide the services you request from us. We may use this information to provide you with additional personalized information about company and partner news, services, promotions, events, and content that we believe may be of interest to you.

​

If you provide us Personal Information about yourself or others, or if others give us your information, we will never share or sell that information for commercial purposes. We will only use that information for the specific reason for which it was provided to us.

​

Information processors

We may provide your Personal Information to companies that provide services to help us with our business activities such e.com/communication processing or payment processing. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

​

Website

Incredin Solutions may use information collected to improve its websites and services and personalize your experience on our website and our communications so you don’t have to re-enter lots of information.  We may receive reports based on the use of these technologies by these companies.

​

Testimonials

If you share a testimonial with us, with your permission we may post this on our website. You can update or remove your testimonial at any time by contacting us at Contact@incredin.com.

​

Links to other Websites

Our website includes links to other websites whose privacy practices may differ from our own.  Any Personal Information you submit to those sites is governed by their privacy policies. We recommend you read the privacy policy of any website you visit.

​

Changes in Ownership

If our company or our assets are acquired by another company, that company would receive all information collected by Incredin Solutions. In such an event, you would be notified by email or a prominent notice on our website of any changes of ownership, uses of your Personal Information, and choices you have relating to your preferences.

​

Compelled Disclosure

We reserve the right to disclose your Personal Information if required by law or if we believe use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or comply with a law, court order, or legal process.

​

Direct Marketing Communications

We may communicate with you using email, SMS, and other channels (sometimes through automated means) as part of our effort to market our products or services, administer or improve our products or services, or for other reasons stated in this Privacy Notice. You have an opportunity to withdraw consent to receive such direct marketing communications, as permitted by law.

 

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by submitting a request via eMail at: contact@incredin.com or by using the UNSUBSCRIBE link in any email communication you may have received.

Please note that you may continue to receive non-marketing communications as may be required to maintain your relationship with Incredin Solutions.

​

In addition to the communication described here, you may receive third-party marketing communications from providers we have engaged to market or promote our products and services. These third-party providers may be using communications lists they have acquired on their own, and you may have opted-in to those lists through other channels. If you no longer wish to receive emails, SMS/s, or other communications from such third parties, you may need to contact that third party directly.

​

Retention of Data

Incredin Solutions will retain your personal/business information only for as long as is necessary for the purposes set out in this Notice. We will retain and use personal/business information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

​

Incredin Solutions will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Sites and/or Portals, or we are legally obligated to retain this data for longer periods.

​

Deleting/Unsubscribing Your Account

If you choose to end your membership with Incredin Solutions or to require us to cease processing your personal/business information, you may send an email directly to contact@incredin.com requesting to be removed. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

​

International Data Transfer

If you are located outside the United States, in particular if you are located in the United Kingdom, or the European Economic Area (“EEA”), please note that we and our servers are located outside of the EEA. Any information that you provide to us may be transferred to and processed in Indian and other countries around the world where we do business.

​

Although this may include recipients of information located in countries where there may be a lower level of legal protection for your personal/business information than in your country, we will protect your information in accordance with requirements applicable to the law in your particular jurisdiction and take steps to only share with third parties that offer similar protection. By using our Service, you unambiguously consent to your information being collected, processed, used, and transferred as disclosed herein.

​

Legal Basis for Processing under GDPR And Similar Laws

If you are located in the EEA, our legal basis for collecting and using the personal/business information described in this Notice depends on the personal/business information we collect and the specific context in which we collect it.

We may process personal/business information because:

​

• We need to perform a contract with you;

• You have given us consent to do so;

• The processing is in our legitimate interest to offer the Service, when that legitimate interest is not overridden by your rights;

• To comply with the law.

​

Where personal/business information is processed based on consent, EU residents have the right to withdraw such consent at any time. To do so, please contact us as described in this Notice. If there is a different legal basis that would permit us to continue processing your personal/business information after withdrawing consent, we will notify you of that legal basis at the time of your request.

​

Security of your Personal Information

Incredin Solutions secures your personal information from unauthorized access, use or disclosure. Incredin Solutions secures the personally identifiable information you provide on servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

​

Children's Privacy

The Service is not intended for children under the age of 13 years, and Incredin Solutions does not knowingly collect the personal/business information of children under the age of 13 years.

​

Updates to the Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes to Incredin Solution’s practices and procedures set forth herein. In the event of any updates or changes to this Privacy Policy, Incredin Solutions will post a prominent notice on Market Cube’s website(s) to notify you of any significant changes.

​

Contact Information

Incredin Solutions welcomes your comments regarding this Statement of Privacy. If you believe that Incredin Solutions has not adhered to this Statement, please contact us at contact@incredin.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. 

Last Updated: June 10 2021